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My 7 takeaways From Salesforce World Tour1 min read

My 7 takeaways From Salesforce World Tour1 min read

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We’re all safely back in the office after our trip down that London Town last week to the Excel centre, where we were part of the 15,000+ Salesforce (SFDC) fan base. We even got some blindingly on-brand T-shirts printed for the occasion.

In true blog post style, here are the top 7 “things” that caught my attention.

Takeaway #1 — “Safe Harbor”

We know that we have to take SFDC demonstrations with a pinch of salt — but they’ve now started calling their safe harbour statements… “Forward-Looking Statements”.

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Takeaway #2 — Beefburgers

The beefburgers which were served for the lunchtime snacks in the main customer expo were really good — considering the mass catering.

Takeaway #3 — Customer-Centric

We’ve been using this terminology for about ten years — but Salesforce were all over it this year!

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Takeaway #4 — Aston Martin

The demonstration of the end to end customer journey which Aston Martin have built out on SFDC was very inspiring. Lots of ooohs and aaaghs — I wonder what the budget was?

Takeaway #5 — TRAILhead

Jaymie chose to get himself a cuddly toy rather than any of the free training manuals…

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Take away #6 – Robots are cool…

There was a very cute robot called YuMi who wrote his name on a tablet, which presumably then linked through Docusign to update the SFDC record.

Curtis isn’t convinced, though. I think it freaked him out a little:

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Anyway, there we have it. My 7 takeaways from this year. We’re looking forward to the next! Maybe next time I’ll leave the HubSpot bag at home…

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