We’re all safely back in the office after our trip down that London Town last week to the Excel centre, where we were part of the 15,000+ Salesforce (SFDC) fan base. We even got some blindingly on-brand T-shirts printed for the occasion.
In true blog post style, here are the top 7 “things” that caught my attention.
Takeaway #1 — “Safe Harbor”
We know that we have to take SFDC demonstrations with a pinch of salt — but they’ve now started calling their safe harbour statements… “Forward-Looking Statements”.
Takeaway #2 — Beefburgers
The beefburgers which were served for the lunchtime snacks in the main customer expo were really good — considering the mass catering.
Takeaway #3 — Customer-Centric
We’ve been using this terminology for about ten years — but Salesforce were all over it this year!
Takeaway #4 — Aston Martin
The demonstration of the end to end customer journey which Aston Martin have built out on SFDC was very inspiring. Lots of ooohs and aaaghs — I wonder what the budget was?
Takeaway #5 — TRAILhead
Jaymie chose to get himself a cuddly toy rather than any of the free training manuals…
Take away #6 – Robots are cool…
There was a very cute robot called YuMi who wrote his name on a tablet, which presumably then linked through Docusign to update the SFDC record.
Curtis isn’t convinced, though. I think it freaked him out a little:
Anyway, there we have it. My 7 takeaways from this year. We’re looking forward to the next! Maybe next time I’ll leave the HubSpot bag at home…