Ambition School Leadership Salesforce Community

Ambition School Leadership Salesforce Community.

Our pals at the not-for-profit Ambition organisation run several leadership development programmes, each tailored for those who serve disadvantaged children and their communities — for example, CEOs, headteachers, deputy head teachers, department heads, and school teachers. These programmes may run over a fixed length of time or may be ongoing.

What they wanted

We were looking for a Salesforce partner to gather the requirements, design and build the new portal along with defining new streamlined standard business processes.

Ambition had various portals to support their leadership development programmes, meaning their team had multiple places to manage their programmes which follow different processes.

What's more, they had inconsistent branding between these various portals, and the user experience [UX] within the portals needed a bit of attention.

The key objectives for Ambition School Leadership was to achieve:

  • Cost savings by consolidating the different portals that existed currently due to the merge of their two companies: 'Teaching Leaders' and 'Future Leaders’.
  • New, streamlined, standard business processes
  • Increased external user satisfaction and engagement by providing a better UX.
  • Our challenge was to design and develop a fully-branded, user-friendly Salesforce Community to unite Ambition’s multiple platforms and processes.

How we helped

Early on, we identified that a complete rebuild of Ambition’s community with Lightning Components would’ve taken them over their budget and way past their go-live deadline.

We decided to try and re-use much of the custom development Ambition had already paid for (which were a lot of Visualforce pages) transplanting them from their old portals into the new Lightning Community, whilst also identifying key areas for a “ground-up” rebuild with Lightning Components.

The Visualforce pages were re-skinned in Ambition’s new branding, helping them blend in alongside their Lightning Component equivalents. The end result is a hybrid Visualforce and Lightning solution. This means they get to have the best of both worlds – as we continue to replace areas of the site with Lightning components in a phased approach over time.

The result?

Clicks, not code.

This new Lightning Community means Ambition can deliver their programmes to their school leaders via one website, instead of paying for and managing multiple platforms for their different programmes and processes.

It's also helped Ambition to manage and build upon their Community using point-and-click tools, without having to involve developers at every turn. We’ve tried to make our components as configurable as possible, so that even custom development can be modified and tweaked over time — without having to write a single line of code.

Ambition School Leadership Salesforce Community

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