Why can’t I log into the Partner Community?

Why can't i log into the partner portal?

You might have noticed there’s a bug with the Salesforce Partner Community login that’s limiting a lot of users from signing in. Here’s the current Partner Community login problem:

Users are signing in with their existing credentials, which usually work, but are being taken to the ‘join the community’ page instead. Huh, that’s not right?

If you then press the ‘join the community’, you’ll trigger an email to your partner admins, who can verify your account to join the Community. 

But see, the problem is, for a lot of us, our admins cant sign in either! 


via GIPHY

Not good times.

Thankfully Salesforce is aware of the Partner Community login problem and is currently looking to resolve it, so hopefully, this will be resolved soon! Keep an eye out for updates.

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