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oe:gen are now a Salesforce Silver Consulting Partner!

We’ve got some great news to share with you! All of our team’s hard work has paid off, and today we finally hit the Silver partner tier of Salesforce! We already knew we were dead good at what we do, but this means we’re now universally recognised as being dead good. Pretty cool, right?

Read moreoe:gen are now a Salesforce Silver Consulting Partner!

7 telltale signs it’s time to invest in Salesforce.

How do you know if a CRM system like Salesforce is really a worthwhile investment for your business? There are lots of common sales, marketing and customer service problems which Salesforce can help you quickly put right. Here’s how to tell if it’s time to invest in Salesforce.

Read more7 telltale signs it’s time to invest in Salesforce.

How Artificial Intelligence is making customer service teams more productive

This year, more businesses are taking advantage of artificial intelligence (AI) in order to step up their customer relationship management (CRM) and provide round-the-clock customer service. But how exactly is AI making customer service teams more productive?

Read moreHow Artificial Intelligence is making customer service teams more productive

Quick Guide: Salesforce FAQs

There’s a fair few frequently asked questions (FAQs) we get around Salesforce, which made us think we should probably put all the answers into one easily-digestible blog post for you. So, we got our Salesforce dude, Mark, on the case. Luckily, he took almost no bribing. Might have to make him a tea now though…

Read moreQuick Guide: Salesforce FAQs

Empower your team with Salesforce Community Cloud

Today, the world is more connected than ever before; everyone with access to a smartphone or computer can effortlessly find whatever they want, whenever they want it.

People are now looking to social media for news, advice, reviews and human connections. They’re using mobile devices to do this wherever they like. They’re even downloading apps to make all of this easier to do. And yes, your employees are among these people.

Read moreEmpower your team with Salesforce Community Cloud

6 key insights from Salesforce’s State of the Connected Customer

Today’s digital world is brimming with interlaced consumer-targeted networks, which means we can now navigate anywhere from a single device. The ability to browse, shop, text, explore, or map all from a single smartphone isn’t exactly anything new, but how has it affected the way we sell today? Well luckily, Salesforce did some research into it with their State of the Connected Customer Report, and found out some pretty interesting stats:

Read more6 key insights from Salesforce’s State of the Connected Customer

7 deadly signs your website needs a facelift

Back in the 90s and early 2000s, you were in an advantageous position if your company even had a website.

Today, your business doesn’t just need a website, it needs an adaptable, well-designed, easily navigational website that is engaging and targeted towards your ideal customers.

Doesn’t sound like your company’s site? Here’s seven signs that it’s due a redesign.

Read more7 deadly signs your website needs a facelift