Salesforce services

Brewing a digital formula to satisfy your sales, marketing, and customer management teams since 2010.

Take a peek at our Salesforce consultancy, configuration, design, and development services below to see if we’re a match!

Salesforce Sales Cloud (CRM)

Aligning your sales processes with your business needs, automating steps, and improving your user experience can all dramatically enhance your sales team’s performance. Sales Cloud makes this easy. Whether you’re entirely new to Salesforce or a long term customer looking to improve — we can work together on strategy, implementation, and support to help everyone collaborate better and make your sales operation far more efficient.

Salesforce Community Cloud

Launching an online community lets customers help themselves. But it’ll only work if the user experience is effective. Our specialists in building lightning-fast Salesforce Communities will help you engage your customers, partners and employees, to make sure you’re providing them with the best service around.

Salesforce Pardot

Pardot marketing automation by Salesforce puts everything you need to generate demand, nurture leads, and drive results in one easy to use interface. You can attract visitors and generate prospects to convert into high-quality leads and drive results by setting it up, integrating it with your CRM, and creating engagement flows – so all the relevant information is passed on to your teams.

Salesforce Service Cloud

Want to increase customer loyalty, retention and satisfaction? Of course you do. We’ll help you identify areas to apply standard Salesforce functionality such as Case Teams, Queues, and Automation, then we’ll implement and develop the perfect mix to compliment your unique business and customers. Transform the way your agents manage their cases and communicate with your customers; improve case management, gain clearer communication, and resolve issues quicker.

Salesforce Lightning Transition

Salesforce Classic is dead, folks. And it’s not coming back. If you want to reap all the shiny new benefits of Lightning Experience but are feeling a bit out of your depth, it’s totally understandable. Transitioning to Lightning is not an easy thing to do, especially if you’ve got lots of Classic-loving users. That’s why we now provide Salesforce Lightning transition as one of our expert services. Here’s how we’ll help you make the change for good. 

Why choose a managed service?

As a Salesforce partner agency, we offer Salesforce support management or, as some people still know it as — ‘service-level agreement (SLA)’. This means you’ll receive expert, ongoing support for your Salesforce org from a team of people who are dedicated to your vision. Here’s the path we’ll walk together when you choose one.

Fancy a chat?

Contact oe:gen via the really quick form below, or just call now on 0115 890 3333.

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